Technical Support

Fortify Software backs up its award–winning application security products with the highest level of technical support based on best practices and over 150 deployments. Our support staff is committed to your satisfaction and to building positive relationships with all of our customers.

Customers may receive support in the following ways:

• Product Downloads

  Login to Fortify Customer Portal to download Fortify products and documentation.
  

• Web Support

  Receive Web Support by logging into Fortify Self-Service. Here you can:
  • • Submit a New Ticket
  • • Manage Existing Tickets
  • • Search the Knowledge Base

• Telephone Support

  Contact Fortify Technical Support by phone at (650) 358-5679. Fortify Technical Support Engineers are available from 6 am to 6 pm Pacific Standard Time from Monday through Friday. Extended support is available for customers who purchase it.

• Email Support

  Contact Fortify Technical Support by email at support@fortifysoftware.com.